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defmodule Zendex.Ticket do
@moduledoc """
Allows interaction with the Zendesk Ticket API, to so things such as creating
and listing tickets.
"""
alias Zendex.CommonHelpers
@url "/api/v2/tickets.json"
@http_client Application.get_env(:zendex, :http_client)
@doc """
List all tickets.
"""
@spec list(Zendex.Connection.t) :: map
def list(connection) do
"#{connection.base_url}#{@url}"
|> @http_client.get!(CommonHelpers.get_headers(connection.authentication))
|> CommonHelpers.decode_response
end
@doc """
Create a new ticket.
"""
@spec create(Zendex.Connection.t, map) :: map
def create(connection, ticket) do
"#{connection.base_url}#{@url}"
|> @http_client.post!(Poison.encode!(ticket),
CommonHelpers.get_headers(connection.authentication,
%{content_type: :json}))
|> CommonHelpers.decode_response
end
end
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